Shipping & Return Policy

LASERGUYS - Shipping & Returns

Shipping:

All prices quoted on the website exclude shipping costs unless otherwise stated.

We usually ship with Speed Services Courier “counter to counter service” shipping method. This means that items will be shipped to customers local post office.

Delivery Time:
Items are shipped within 48 hours of order being placed for overnight delivery to customers local Post Office.
Once item is shipped it will be available for pickup at your local post office by 10H30 the next morning.
Orders  placed  on a Friday,Saturday , Sunday or public holiday will be shipped on the next business day

Order Cancellations:

All orders are processed as quickly as possible. Please cancel an order within 3 hours after being placed.

VAT:

All prices quoted on the website include vat at current rate of 14%


Didn't find what you were looking for?

Email us at info@laserguys.co.za  and we will get back to you within 48 hours!

Contact Laserguys  at 016-349-1266 and we will return your call within 24 - 48 hours.

Returns &  Exchanges:

If you are unsatisfied with your purchase for any reason, we are happy to exchange or refund it subject to the following terms and conditions:

* Items must be returned within 30 days of receipt in new,unused  condition in manufacture's original packaging with manuals etc.

* A minimum R100 shipping charge or greater will be deducted (depending on our original shipping cost)  from the original purchase amount.
If payment was made by credit card,refund will be made to the same credit card.Refund could take upto 30 day before reflecting on your account.
If payment was made by internet transfer,please send your banking details through for refund.If payment was made by cash deposit into our account ,refund amount will be original sales amount less shipping cost and less bank cash deposit fees.

* Original shipping charges cannot be refunded.

* An authorization number is required on exchanges and returns. Please make the request to info@laserguys.co.za. You will receive an authorization number with instructions within 48 hours unless received on weekends.

* Please ship returns promptly after the return authorization number is issued. We allow 7 days shipping time once the return authorization number is issued.

 * Please allow up to 10 days for your return or exchange to be processed.

 * Specially ordered items are not returnable.

 

 

We accept these payment methods:

2checkout Mastercard Visa